Privacy Policy
Data controller
Name: InstantVap
Business Address: Trematon Villa Farm, Trematon, Saltash, Cornwall, PL12 4RS
E-mail: info@instantvap.co.uk
Phone number: +44 (0)7810 00074422
Website: http://www.instantvap.co.uk
Description: of data processing during the operation of the webshop
Information about the use of cookies
What is a cookie?
The Data Controller uses so-called cookies when visiting the website. The cookie is an information package consisting of letters and numbers that our website sends to your browser with the aim of saving certain settings, facilitating the use of our website and helping us to collect some relevant, statistical information about our visitors.
Some of the cookies do not contain personal information and are not suitable for identifying the individual user, but some of them contain an individual identifier – a secret, randomly generated string of numbers – which is stored on your device, thus ensuring your identification. The operational duration of each cookie is contained in the relevant description of each cookie.
The main characteristics of the cookies used by the website:
Session cookie: These cookies store the location of the visitor, the language of the browser, the currency of the payment, and their lifetime is until the browser is closed, or a maximum of 2 hours.
Age-restricted content cookie: These cookies record the approval of age-restricted content and that the person concerned is over 18 years old, and their lifetime lasts until the browser is closed.
Referer cookies: They record the external site from which the visitor came to the site. Their life span is the browser until closing.
Last viewed product cookie: Records the products that were last viewed by the visitor. Their lifespan is 60 days.
Last viewed category cookie: Records the last viewed category. Its lifespan is 60 days.
Recommended products cookie: With the “recommend to a friend” function, it records the list of products you want to recommend. It has a lifetime of 60 days.
Mobile version, design cookie: Detects the device used by the visitor and switches to full view on mobile. Its lifespan is 365 days.
Cookie acceptance cookie: When you arrive at the site, you accept the statement on the storage of cookies in the warning window. Its lifespan is 365 days.
Basket cookie: Records the products placed in the basket. Its lifespan is 365 days.
Intelligent offer cookie: It records the conditions for the display of intelligent offers (e.g. has the visitor been to the site before, does he have an order). Its lifespan is 30 days.
Logout #2 cookie: According to option #2, the system logs out the visitor after 90 days. Its lifespan is 90 days.
Backend identification cookie: The identifier of the backend server serving the page. Its lifetime lasts until the browser is closed.
Session cookie: These cookies store the location of the visitor, the language of the browser, the currency of the payment, and their lifetime is until the browser is closed, or a maximum of 2 hours.
Age-restricted content cookie: These cookies record the approval of age-restricted content and that the person concerned is over 18 years old, and their lifetime lasts until the browser is closed.
Referer cookies: They record the external site from which the visitor came to the site. Their lifetime lasts until the browser is closed.
Last viewed product cookie: Records the products that were last viewed by the visitor. Their lifespan is 60 days.
Last viewed category cookie: Records the last viewed category. Its lifespan is 60 days.
Recommended products cookie: With the “recommend to a friend” function, it records the list of products you want to recommend. It has a lifetime of 60 days.
Mobile version, design cookie: Detects the device used by the visitor and switches to full view on mobile. Its lifespan is 365 days.
Cookie acceptance cookie: When you arrive at the site, you accept the statement on the storage of cookies in the warning window. Its lifespan is 365 days.
Basket cookie: Records the products placed in the basket. Its lifespan is 365 days.
Intelligent offer cookie: It records the conditions for the display of intelligent offers (e.g. has the visitor been to the site before, does he have an order). Its lifespan is 30 days.
Logout #2 cookie: According to option #2, the system logs out the visitor after 90 days. Its lifespan is 90 days.
If you do not accept the use of cookies, certain functions will not be available to you. You can find more information about deleting cookies at the following links:
Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11
Firefox: https://support.mozilla.org/en-US/kb/ cookies-information-websites-store-on-your-computer
Mozilla: https://support.mozilla.org/hu/kb/weboldalak-altal-ellyezett-sutik-torlese-szamito
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Edge: https://support.microsoft.com/hu-hu/help/4027947/microsoft-edge-delete-cookies
Data processed for the purpose of concluding and fulfilling the contract
In order to conclude and fulfill the contract, several cases of data management may be implemented. We would like to inform you that data processing related to complaint handling and warranty administration is only carried out if you exercise one of the aforementioned rights.
If you do not make a purchase through the webshop, but are only a visitor to the webshop, then the provisions of data management for marketing purposes may apply to you if you give us consent for marketing purposes.
Managed data
Contacting Us
By contacting us, you consent to us processing your data. We will keep your data until you request its deletion.
Registration on the website
By storing the data entered during registration, the Data Controller can provide a more convenient service (e.g. the data subject does not have to be entered again when making a new purchase). Registration is not a condition for concluding a contract
During data management, the Data Controller manages your name, address, telephone number, e-mail address, the characteristics of the purchased product and the date of purchase.
If you have placed an order in the webshop, data management and the provision of data are essential for the fulfillment of the contract.
Data for invoicing
The data management process is carried out in order to issue an invoice in accordance with the legislation and to fulfill the obligation to preserve accounting documents. Economic companies must keep the accounting documents directly and indirectly supporting the accounting.
Data for Deliveries
The data management process takes place in order to deliver the ordered product.
Data management for marketing purposes
We may contact you to inform you of new products or things which may be of interest or related to the product you purchased unless you ask us not to.
Access to personal data
You are entitled to receive feedback from the Data Controller as to whether your personal data is being processed, and if it is being processed, you are entitled to:
get access to the processed personal data and
The Data Controller shall inform you of the following information: the purposes of data management;
categories of personal data processed about you;
information about the recipients or categories of recipients to whom the personal data has been or will be communicated by the Data Controller;
the planned period of storage of personal data or, if this is not possible, the criteria for determining this period;
your right to request from the Data Controller the correction, deletion or restriction of processing of your personal data and, in the case of data processing based on legitimate interests, to object to the processing of such personal data;
the right to submit a complaint to the supervisory authority;
if the data was not collected from you, any available information about its source;
about the fact of automated decision-making (if such a procedure is used), including profiling, as well as, at least in these cases, comprehensible information about the logic used and the significance of such data management and the expected consequences for you.
The purpose of exercising the right may be aimed at establishing and checking the legality of data management, therefore, in the event of multiple requests for information, the Data Controller may charge a fair fee in exchange for providing the information.
Access to personal data is ensured by the Data Controller by e-mail after your identification
deliver the processed personal data and information to you. If you have registered, we provide access so that you can view and check your personal data by logging into your user account.
Please indicate in your request that you are requesting access to personal data or information related to data management.
Right to rectification
You have the right to request that the Data Controller correct inaccurate personal data concerning you without delay.
Right to erasure – right to be forgotten
You are entitled to have the Data Manager delete your personal data without undue delay if one of the following reasons exists:
the personal data are no longer needed for the purpose for which they were collected or otherwise processed by the Data Controller;
You withdraw your consent and there is no other legal basis for data processing;
You object to data processing based on legitimate interest and there is no overriding legitimate reason (i.e. legitimate interest) for data processing,
the personal data was handled illegally by the Data Controller and this was established based on the complaint,
personal data must be deleted in order to fulfill the legal obligation prescribed by EU or member state law applicable to the Data Controller.
If, for any legitimate reason, the Data Controller has made public the personal data processed about you, and is obliged to delete it for any of the reasons indicated above, it is obliged to take the reasonably expected steps – including technical measures – in order to inform the data, taking into account the available technology and the implementation costs other data controllers that you have requested for the personal data in question
the deletion of links or duplicates of these personal data. Deletion does not apply if data management is necessary:
for the purpose of exercising the right to freedom of expression and information;
fulfilling the obligation under the UK law applicable to the data controller requiring the processing of personal data (such a case is data processing in the context of invoicing, as the preservation of the invoice is required by law), or for the purpose of performing a task carried out in the public interest or in the exercise of a public authority granted to the data controller;
for the presentation, enforcement and protection of legal claims (e.g. if the Data Controller has a claim against you and has not yet fulfilled it, or a consumer or data management complaint is in progress).
